BOOMBOX TV← All devices

Device setup guide

Not sure what you have?

That’s okay. A brand and model name are usually enough for BoomBox support to identify the correct setup path.

Find your device details

  1. Look at the remote, streaming stick, TV box, or television for a brand name.
  2. Open Settings, then look for About, Device, System, Support, or Device Preferences.
  3. Write down the model name or model number and operating system shown there. Do not send the device serial number.
  4. If possible, note whether the screen says Fire OS, Vega OS, Fire TV, Android TV, Google TV, Roku TV, Tizen, webOS, or another system.
  5. Select Not Sure in the help form and add those details to your message.

No need to guess

Do not change installation or security settings until the correct device path is identified.